Privacy Policy

EAGLE EXPRESS is committed to protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018.

Information We Collect

• Identity: Name, contact details

• Payment Data: Handled securely via third parties

• Technical Data: IP address, browser info, cookies

• Order History & Preferences

• Communication Records
  
  

Use of Information

• Process orders and deliver services
• Respond to inquiries
• Improve website experience
• Marketing (with your consent)
• Prevent fraud and ensure security
  
  

Legal Bases

We process your data based on:

• Contractual necessity
• Legal obligations
• Legitimate interest
• Your consent (where applicable)
  
  

Sharing Your Information

We share data only when necessary with:

• Payment processors
• Couriers
• Service providers (analytics, email)
• Legal authorities, if required

We do not sell your data.

Cookies

We use cookies for:

• Site functionality
• Shopping cart/session management
• Analytics
• Marketing (with consent)

You can manage cookies via your browser.

Your Rights (under UK GDPR)

You can:

• Access, update, or delete your data
• Object to processing
• Withdraw consent at any time
• File a complaint with the ICO (Information Commissioner’s Office)
  
  

Data Security

We retain data only as long as necessary for:

• Legal compliance
• Service delivery
• Dispute resolution
  
  

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their data.

Data Retention

We retain personal data only as long as necessary to:

• Fulfill our services
• Comply with legal or regulatory obligations
• Resolve disputes or enforce agreements
• You may request deletion of your personal data at any time.
  
  

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect their data.

International Transfers

Your data may be stored or processed outside the UK with appropriate safeguards.

Contact Us

For questions, feedback, or data-related concerns, please contact:

• Email: info@eagleexpress.co
• Address: 2nd Floor, Block 3, Bin Shabib Mall, Al Qusais, Dubai, United Arab Emirates